At UBA, we strongly believe that our people are critical to our success in building a sustainable and dominant business in the countries we operate in across Africa and beyond. We go to great ends to source, attract, recruit, develop and retain the best talents where-ever they may be in the world. To this end, we are always striving to:
Recruit, develop and retain a highly talented workforce
Provide a non-threatening environment that encourages and rewards role-model performance
Help our work-force maintain a healthy balance between work and their personal lives
Provide competitive compensation and benefits that rank amongst the top-tier in each of the countries we operate in
Ensure adequate avenue for career growth and exploration – whether functional or across country lines
Develop a culturally diverse pool of talented professionals with the skills and mind-set to deliver excellent results across different markets and cultures across the African continent and beyond
We understand that the only way to get the best results and continually stay ahead of the curve is for us to continually sharpen our most important assets – our people. In commitment to this, in 2008, we set up the UBA Academy as force to reckon with in continually training and developing our workforce so they can continue to be at the fore-front of best breed professionals in the world.
Our dedicated L&D professionals are always on top of closing any detected competency gap in our work-force. UBA Academy adopts a mix of different learning methods ranging from e-learning programmes, class-room trainings to off-site trainings both locally and abroad. The Academy also issues a certificate upon successful completion of its modules and has successfully graduated 4 batches of Management Trainees from its rigorous 6 months banking school.
People and Culture
At UBA, we take our corporate culture very seriously and take proactive steps to enshrine it in the hearts of our employees. Our culture is defined by our core values:
We see and relate with the customer as the essence of our corporate being.
We always put ourselves in the position of our customers.
We are transparent in our relationship with our customers.
We evoke our entrepreneurial spirit to excel in all challenging situations.
Our employees are constantly admonished to live by our core values; those who are recognized to most display our core values are awarded the UBA Passport by HCM.
UBA runs a robust goal-driven Performance Management System which measures each employee’s performance against care-fully defined targets, their level of team-work and the organization’s performance. We strive to ensure that every employee understands how he contributes to the organization’s bottom-line. Asides measuring performance, our performance management system seeks to reward Role Model performance accordingly while at the same time, helping faltering Staff to get better on the job.
Compensation and Rewards
UBA strives to be among the top-tier in terms of compensation in each country it operates in. We understand the powerful impact of rewards can have in motivating role-model employees and teams and thus strive to provide monetary and non-monetary rewards accordingly.