United
Bank for Africa (UBA) Plc is named the best transaction bank from Africa for 2014
based on the strength of its entry and its clear demonstration of its
improvements that it has made to its transaction services.
Bank for Africa (UBA) Plc is named the best transaction bank from Africa for 2014
based on the strength of its entry and its clear demonstration of its
improvements that it has made to its transaction services.
Phillips Oduoza-GMD/CEO-UBA Plc
The
pan-African bank, which has operations in 19 African countries, has steadily
been improving its network across Africa and has introduced a number of
solutions that make it easier for the bank’s customers to manage and track
their transactions.
pan-African bank, which has operations in 19 African countries, has steadily
been improving its network across Africa and has introduced a number of
solutions that make it easier for the bank’s customers to manage and track
their transactions.
The
bank has also been consolidating its operations across Africa and put a renewed
focus on customer service, and, like many transaction banks, has been
considering how best to improve customer engagement.
bank has also been consolidating its operations across Africa and put a renewed
focus on customer service, and, like many transaction banks, has been
considering how best to improve customer engagement.
U-Pay
is an example of how UBA has improved customer experience of making payments.
The solution is a salary administration tool that removes the manual processes
and inefficiencies of the systems that the bank’s clients were previously
using. The manual processes were open to abuse, and one problem in particular
was that of ‘ghost workers’, where non-existent people were added to the
payroll and the existing staff were able to collect that ghost’s wages.
is an example of how UBA has improved customer experience of making payments.
The solution is a salary administration tool that removes the manual processes
and inefficiencies of the systems that the bank’s clients were previously
using. The manual processes were open to abuse, and one problem in particular
was that of ‘ghost workers’, where non-existent people were added to the
payroll and the existing staff were able to collect that ghost’s wages.
UBA’s
solution to this was to introduce U-Pay, a client-server-based solution that
automates the entire value chain in salary administration, which removes the
problem of ghost workers, reduces errors and saves time for those processing
salary payments.
solution to this was to introduce U-Pay, a client-server-based solution that
automates the entire value chain in salary administration, which removes the
problem of ghost workers, reduces errors and saves time for those processing
salary payments.
Another
example of an improvement is U-Collect, which enables customers – both large
and small – to collect payments online, in a way that the set-up and ongoing
costs of receiving card payments are reduced.
example of an improvement is U-Collect, which enables customers – both large
and small – to collect payments online, in a way that the set-up and ongoing
costs of receiving card payments are reduced.
Yinka
Adedeji, divisional head of e-banking at UBA, says that it is the U-Direct
Corporate solution that is UBA’s most significant achievement. U-Direct
Corporate is the bank’s web-based banking platform that enables small and large
companies to manage their transactions more easily. The platform has eight
different functions – including payments, collections, liquidity management and
cash forecasting – all of which can be accessed with a single log-in and
password.
Adedeji, divisional head of e-banking at UBA, says that it is the U-Direct
Corporate solution that is UBA’s most significant achievement. U-Direct
Corporate is the bank’s web-based banking platform that enables small and large
companies to manage their transactions more easily. The platform has eight
different functions – including payments, collections, liquidity management and
cash forecasting – all of which can be accessed with a single log-in and
password.
“[U-Direct
Corporate] has been well received by the business community because of the
flexibility, automation of manual processes, ease of doing business and cost
savings it offers the business community across Africa. A unique aspect of this
product is the mobile application that allows busy executives to initiate and
approve requests on their mobile phones,” says Mr Adedeji.
Corporate] has been well received by the business community because of the
flexibility, automation of manual processes, ease of doing business and cost
savings it offers the business community across Africa. A unique aspect of this
product is the mobile application that allows busy executives to initiate and
approve requests on their mobile phones,” says Mr Adedeji.
Looking
to the future, Mr Adedeji adds that the business environment in Africa is
changing, particularly with cross-border business, because of security and
health concerns in the region. This, he says, “will deepen the need to raise
efficiency levels of transaction banking services in Africa in the rest of 2014
and beyond”.
to the future, Mr Adedeji adds that the business environment in Africa is
changing, particularly with cross-border business, because of security and
health concerns in the region. This, he says, “will deepen the need to raise
efficiency levels of transaction banking services in Africa in the rest of 2014
and beyond”.
For more read The Banker
As soon as looking for you to purchase insurance, It can be confusing Just like for you to what firm could be the Least complicated to help buy ones insurance from. regardless of whether The idea isn't bad enough, a person likewise be required to decide whether to be able to buy your own insurance coming from the insurance broker or even an insurance company.insurance agents directory
Debt indicates due money to be able to another person. It's the coppied money or loan that you will take in addition to confirms to return within a unique time frame. Debt is often returned with an interest volume, retaining throughout target the time worth involving money.Trucking Insurance
How about you check out this site for some helpful tips on essay writing