To foster a healthy Corporate Governance environment within any institution, it is important that there are robust policies around Ethics, Professional Conduct and Corporate Governance which are well documented and communicated. Due to the nature of these policies, their breach would normally be concealed by the perpetrators. UBA Group treats instances where these high standards are not met seriously as non-compliance could be damaging to the reputation of the bank, both from a commercial and regulatory perspective.

It is in this context that UBA Group has instituted the Whistle Blowing policy which provides a channel for every employee/stakeholder to comment freely and constructively on issues concerning UBA Group or report any alleged unethical conduct (including fraud) that has or may have negative consequences to the Group, without fear of disclosure of their identity. UBA Group is committed to ensuring that issues brought to its attention through these channels are investigated in a timely and objective manner for appropriate action. In addition, the bank will, subject to its discretion/rules, reward staff/stakeholders whose disclosures lead to protection of the UBA Group’s human, material or other assets including reputation.

Disclosures can be made through calls or messages to the Whistle Blowing Toll Free Phone Lines and e-mail address displayed on the bank’s website for UBA Nigeria and each of the subsidiaries by following the link below or visiting www.ubagroup.com/countries

Whistle blowing is any disclosure on an activity which is believed to be fraudulent, dishonest, illegal. If identified, please report suspected fraud and unethical practices with the details below:

Toll Free lines: +234-8000888888 & +234-8000888889

WhatsApp Messages only: +234-9062834807 & +234-9062833874

Email:whistle-blowing@ubagroup.com, anticorruptionunit@cbn.gov.ng