Pan African financial institution, United Bank for Africa (UBA) has invested significantly in cutting edge technology in a bid to boost its overall service offering to customers. The development is a further demonstration of the bank’s unalloyed commitment to ensuring premium services as well as reaffirming its dominance across Africa. To reinforce its commitment to first-rate experience, the lender introduced numerous unique features on its mobile app and other digital platforms that set it apart, allowing customers to carry out banking transactions seamlessly across all channels. Disclosing the features in an online press conference, intended to keep customers informed about the bank’s efforts in enhancing their experience through its digital platforms, Samson Aneke, Group Head, Digital Banking at UBA noted that the bank has taken steps ahead of its peers to navigate alternate banking channels in a bid to serve its customers better amid the Coronavirus (Covid-19) pandemic and beyond, even as it braces for the challenges of the new normal as a result of the pandemic
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